Quality Assurance

We rigorously control every step from R&D to production, selecting premium materials and precision craftsmanship to ensure each product delivers lasting durability and exceptional performance. Our unwavering commitment to quality is our core promise to you.

Eco-Friendly

We prioritize eco-friendly, recyclable materials in product design and reduce carbon footprint through energy-saving technologies. We are dedicated to enhancing pets' quality of life while upholding our long-term responsibility to the planet.

Global Market

Our products meet international design and safety standards, certified across numerous countries and regions. They are popular in North America, Europe, Asia, and dozens of other markets, delivering a consistent high-quality experience to pet families worldwide.

Professional After-Sales Service

We maintain a comprehensive after-sales network across multiple regions, offering rapid technical support and consultation. This ensures you receive reliable, professional, and efficient support throughout your ownership journey.

FAQ

Frequently Asked Questions

-Cat Litter Box

1. What is the maximum cat size it can accommodate?
Suitable for cats weighing 2-8.5kg. Not recommended for very small, lightweight, or mobility-impaired cats to prevent sensor failure or startling. For cats under 2kg, disable auto-clean and use manual cleaning mode to avoid potential risks.
2. What is the maximum litter capacity?
Do not add more than 1.5kg of litter. Excess litter will be swept into the waste compartment, causing waste.
3. Is it safe when the machine is operating while my cat enters?
Yes. The sensor system (gravity/radar) detects when a cat enters or approaches, pausing cleaning immediately. It resumes after a delay once the cat leaves.
4. How often does it need emptying?
While the smart litter box automatically scoops waste, the waste bin still requires periodic emptying. We generally recommend checking every 2-3 days (depending on the number of cats). Additionally, when the waste bin is full, the machine's indicator light will remain illuminated as a prompt. Please monitor this and empty it promptly.

-Pet Dryer

1. Which pets is it suitable for?
This unit has a 72L capacity, suitable for cats and small to medium-sized dogs. For large dogs or long-haired breeds, choose a larger capacity model. Before use, ensure your pet can move comfortably inside.
2. How long does it take to dry one pet?
This depends on fur volume, body size, and temperature settings. Generally, short-haired cats require about 30 minutes, while small dogs and long-haired cats need approximately 40-50 minutes.
3. How often should it be cleaned?
We recommend cleaning the hair filter and base tray after each use. Wipe down the interior of the drying chamber weekly to maintain cleanliness and prevent mold.
4. Will the dryer scare cats or dogs?
Laboratory testing confirms the operating noise: in Comfort Mode, external decibel level is 41dB, internal is 73dB. This creates a comfortable environment where pets are less likely to experience stress.